Move Out Check List

We love to refund tenants their full deposits! That is a win-win for everyone. However, in order for us to do that you must fulfill the terms of the lease and follow these move out instructions. The amount you receive back is really up to you. As mentioned, we will process your deposit within 30 days from when you vacate the property and the lease is terminated. We will then send the disposition and check to the forwarding address you provided or we can call you when it’s ready to pick up at the office.

All house keys, mail box keys, garage remotes, parking passes, etc, to the property, need to be left on the kitchen counter at the property on the last day of your lease term. All items should be placed in an envelope with your name, property address and your new forwarding address.

As you probably remember, utility services in San Marcos and the surrounding areas can be costly to establish service. In case we have to do any repairs or cleaning, we ask that you leave utilities in service for 7 business working days. It is guaranteed that if you have carpet, our professional cleaners need access to water and electricity. If we get the job done sooner or don’t need to send in any of our vendors we will let you know and you can disconnect earlier. If you fail to leave utilities connected and we have to reestablish services because of your failure to properly clean and make ready the property as per our lease, those costs may be passed down to you and taken from security deposit.

We will conduct the final move out inspection once you have completely moved out and have returned all the keys to the property. We will compare the Move In Condition Report you completed, to the current condition of the property. Please have the property in rent ready condition by the end of your lease date as you will not be able to re-enter the property after that date. Inspections are not normally performed with the resident, but we can give you a heads up when we are headed that way if you have a concern or want to show us something in person.

To ensure the maximum security deposit refund, we have created a detailed check sheet that you can print and use so that you know our expectations. If you are hiring someone to clean the property for you, provide them with this list. See list of recommended vendors under the owners tab.

Click here to download the Move Out Cleaning Check Sheet

If the owner of your property is choosing to re-rent, there will be a sign and lockbox placed on the property, per the lease agreement. We will began advertising the property as soon as we receive notice and we will start conducting showings as early one month before your lease ends. Per our lease, I have this ability and will do everything I can to give you as much notice as possible. Anything you can do to keep the property in show condition will increase the chances of us renting sooner and us no longer needing to show. If you have a pet, please place them in a kennel or remove them if they may interfere with the showing.

Please do not fill small holes in your walls with spackle or try to do touch up painting. Often times this make the situation worse and requires us to fully repaint the walls (at tenant expense). Tiny holes are normally considered wear and tear. If you have caused excessive wear and tear on the walls and they need to be painted or touched up please contact us and we can help you through that process.

All carpets must be cleaned professionally, not Rug Doctor/self cleaning is allowed. Upon your move-out we will coordinate with our professionals to have this done. If you have a pet in the property, we will additionally having the carpet cleaning service treat for fleas and address any pet stains. If you would like to coordinate the cleaning yourself, a copy of the receipt and services needs to be provided to us at the time of move-out. See list of approved vendors under the owners tab.

If you have caused any damage to the property that needs repair please have that addressed before move out (broken blinds, screens, door handles, trim, cabinets, towel racks, etc.) If there are repairs needed that you cannot get completed or that you do not believe were caused by you, please inform us of them in writing. This way there will be no surprises or miscommunications.